KPI library

KPIs centrally defined, activatable per organisation.

What does this module do?

KPI definitions and dashboard blocks centrally defined and activatable per organisation and role — without customisation. The library offers a wide range of sources and calculation methods: contracts, tasks, forms, SLA compliance and active services, with process-specific KPIs, trend and lead-time KPIs, field-to-field comparisons and contractual terms at three levels. Publication and activation run through version control, and a KPI preview shows each definition with the live result before activation. Definitions (SourceTeam) and activation (Consultant) are deliberately separated, and every definition is always traceable by version.