From start-up to ongoing management
The implementation is the one-off preparation: we set up every supplier, so that ServiceCockpit then optimally supports you in the ongoing management cycle.
The management cycle and the implementation touch each other, but answer a different question
The ongoing management cycle
Once everything is set up, you stay in sync with your supplier and keep giving direction to the collaboration — round after round, without an end date.
Register · Structure · Steer · Evaluate
The one-off implementation
The setup of a supplier, so that you have all the information to use the platform well. This is the subject of this page.
Preparation → Setup → Acceptance & go-live → handover
How the implementation runs
First a one-off preparation. Then, per supplier, the actual setup in two steps. After acceptance and go-live, work actively starts with ServiceCockpit.
Preparation
Takes place once: map the management domains, ambition levels and the most important suppliers.
Contractual obligations
Per supplier: identify and record the obligations from the contracts.
Other management tasks
Per supplier: set up the remaining management tasks, so the management process is complete.
Acceptance & go-live
Agreement between all involved, after which work actively starts with ServiceCockpit.
Handover to the organisation
The setup is complete and the continuous management cycle takes over.
Then the management cycle runs
Once the implementation is complete, the ongoing cycle takes over: register, structure, steer and evaluate — again and again. See how that works on this site.
See how it works