Process 05 of 12 · Phase: Structure

Optimising obligations ↔ tasks

Flags obligations without a task and overlapping tasks — control and action separated.

Within this process, it becomes clear where obligations and tasks do not align properly. ServiceCockpit flags which confirmed obligations do not yet have a task and which tasks may overlap, bringing gaps and duplicate work in the task overview to light.

This allows tasks to be carried out as optimally as possible.

Modules that support this process

Reporting

/en/modules/rapportage

See this process live in a demo

The fastest answer to “does this really work?” is half an hour looking together at your own scenario.