Process 04 of 12 · Phase: Structure

Process automation & task generation

Recurring obligations automatically generate tasks at the right moment — with deduplication.

Within this process, based on the processes in the Management Control Framework, recurring obligations automatically become tasks at the right moment for the right role. The screen shows which tasks have been created, when they are scheduled and what their status is, so that no recurring agreement depends on manual planning anymore.

ServiceCockpit helps ensure that tasks arising from contractual obligations and tasks arising from the processes of the Management Control Framework are not assigned or created twice. The result is a task overview that is complete, current and free of duplicate work, so obligations are carried out on time and in the right place.

Modules that support this process

Tasks & Escalations

/en/modules/taken-en-escalaties

See this process live in a demo

The fastest answer to “does this really work?” is half an hour looking together at your own scenario.